Underwriting Services Specialist II
Company: Zurich Insurance Company Ltd.
Location: Aurora
Posted on: January 1, 2026
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Job Description:
Zurich North America is currently hiring an Underwriting
Services Specialist II to join the Operations team! As an
Underwriting Services Specialist II, you will provide advanced
processing support for routine to moderately complex business
transactions. You will enjoy the opportunity to fully apply and
hone your research and analytical skills to effectively grow your
career. Must be willing to work Monday through Friday between the
hours of 7:30am - 5:30pm CST. This position is open to remote work.
In this role you will be responsible to: Service the needs of
customers. Support others who maintain relationships with
customers. Respond to inquiries quickly and completely, provide
status updates. Recognize and respond to or refer opportunities.
Identify and resolve problems by referring to policies, procedures,
standards. Continually improve unit performance by analyzing and
recommending enhancements to technical procedures. Basic
Qualifications: High School Diploma or Equivalent and 1 or more
years of experience in the Customer Service or Transactional
Operations area OR Zurich Certified Insurance Apprentice including
an Associate Degree and No prior experience required in the
Customer Service or Transactional Operations area Preferred
Qualifications: Excellent customer service orientation Strong
verbal and written communication skills Ability to produce a
quality work product with detail and accuracy Experience working in
a high-volume, production environment Advanced data entry skills
Your pay at Zurich is based on your role, location, skills, and
experience. We follow local laws to ensure fair compensation. You
may also be eligible for bonuses and merit increases. If your
expectations are above the listed range, we still encourage you to
apply—your unique background matters to us. The pay range shown is
a national average and may vary by location. The proposed Hourly
rate for this position is $20.00 - $27.50, with short-term
incentive bonus eligibility set at 5%. We offer competitive pay and
comprehensive benefits for employees and their families. [Learn
more about Total Rewards here .] Why Zurich? At Zurich, we value
your ideas and experience. We offer growth, inclusion, and a
supportive environment—so you can help shape the future of
insurance. Zurich North America is a leader in risk management,
with over 150 years of expertise and coverage across 25 industries,
including 90% of the Fortune 500®. Join us for a brighter
future—for yourself and our customers. Zurich in North America does
not discriminate based on race, ethnicity, color, religion,
national origin, sex, gender expression, gender identity, genetic
information, age, disability, protected veteran status, marital
status, sexual orientation, pregnancy or other characteristics
protected by applicable law. Equal Opportunity Employer
disability/vets. Zurich complies with 18 U.S. Code § 1033. Please
note: Zurich does not accept unsolicited CVs from agencies.
Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Illinois Virtual Office Remote Working: Yes
Schedule: Full Time Employment Sponsorship Offered: No Linkedin
Recruiter Tag: LI-MM1 LI-REMOTE
Keywords: Zurich Insurance Company Ltd., Elmhurst , Underwriting Services Specialist II, Accounting, Auditing , Aurora, Illinois
