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Office Assistant

Company: BioMetric Impressions Corp.
Location: Elmhurst
Posted on: September 18, 2022

Job Description:

Responsibilities and Duties Must be able to work an 8 hour shift between the hours of 7:00 a.m. and 6:00 p.m. Mon - Fri and from 9:00 a.m. - 4:00 p.m. every other Saturday. Answer incoming customer phone calls and take appropriate action for each call. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Assist the Quality Assurance team by verifying customer information and submitting customer files to the Illinois State Police and the FBI. Process sales receipts and invoices using QuickBooks Online. Attend training sessions to stay updated on product and/or company policy changes. Qualifications/Licenses/Certifications High School Diploma or GED equivalent required (Associate Degree preferred.) Customer service experience - specifically answering incoming calls in a busy office (2 years or more preferred.) Strong computer skills including a proficiency in the Microsoft platform (Excel, Word, Teams, etc.) Ability to multitask and detail oriented. Strong problem-solving abilities. High level of professionalism. Strong interpersonal communication skills. Ability to carry more than 40 lbs. Must be available to work some holidays and weekends. Bi-lingual (preferred). Ability to pass the Illinois State Police Fingerprint Vendor Basic Fingerprint Training Course._ Equal Employment Opportunity employer _Job Type: Full-timePay: From $16.00 per hourBenefits: 401(k) Health insurance Paid time offSchedule: 8 hour shift Monday to Friday Weekend availabilityExperience: phone answering: 1 year (Required)Work Location: One location

Keywords: BioMetric Impressions Corp., Elmhurst , Office Assistant, Administration, Clerical , Elmhurst, Illinois

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