Distribution Services Administrator
Company: PCI Pharma Services
Location: Rockford
Posted on: April 1, 2026
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Job Description:
Life changing therapies. Global impact. Bridge to thousands of
biopharma companies and their patients. We are PCI. Our investment
is in People who make an impact, drive progress and create a better
tomorrow. Our strategy includes building teams across our global
network to pioneer and shape the future of PCI. JOB DESCRIPTION:
The primary functions of this position are to process shipment
requests from external or internal sources, ensuring that all
appropriate paperwork has been completed and given to the warehouse
team, and to maintain and process international paperwork
associated to clinical distribution sales orders. ESSENTIAL DUTIES
AND RESPONSIBILITIES: Process shipment requests by correctly
entering and verifying all information into the JDE system Ensure
that all necessary paperwork related to the shipment request has
been included with the order sent to the floor for proper pick and
pack of the materials. Creation of proforma invoices (if
applicable) to the shipment. Liaise with the IVRS or other external
personnel to ensure proper receipt of requests as well as correct
information contained in the request to adequately process the
shipment. Follow-up on delivery confirmation of shipments via the
selected courier. Downloading and management of temperature
monitoring devices. Communication between the distribution project
manager and the warehouse, when required to solve issues and/or
ensure expedited processing of shipments. Prepare monthly shipping
reports and metrics as requested. Set up customer addresses for
site shipments. Support the Distribution Project Manager or
Distribution Services Manager with any project requirements. Ensure
that all international paperwork related to the shipment request
has been included with the order sent to the floor for proper
shipment of the material. Management of proforma invoice templates.
Management of the clinical bulk shipment log. Schedule pick-up of
international shipments with the selected courier. Liaise with
external personnel to ensure correct information contained on the
proforma invoice to adequately process the shipment. Liaise with
external personnel to obtain authorization for dispatch and
confirmation of import permission Follow-up on delivery
confirmation of international shipments via the selected courier.
Prepare monthly metrics as requested. Assist with the preparation
of monthly customer billing and invoicing This position may require
overtime and/or weekend work. Knowledge of and adherence to all
PCI, cGMP, and GCP policies, procedures, rules. Attendance to work
is an essential function of this position Performs other duties as
assigned by Manager/Supervisor. QUALIFICATIONS: Required:
Associate's Degree in a related field and/or 1-3 years related
experience and/or training. Basic Mathematical Skills Basic
Computer Skills: Ability to perform basic computer tasks and has
the ability to operate common computer programs. Minimum
Professional Proficiency: Ability to speak in a way that allows one
to participate effectively in various conversations. Ability to
read various types of standard items addressed to general readers.
Intermediate Reasoning: Ability to apply common sense understanding
to carry out instructions that may be furnished in written, oral,
or diagram form. Ability to deal with problems that involve several
concrete variables in standardized situations. Preferred: Ability
to follow instructions and respond to management direction. Ability
to identify and resolve problems in a timely manner. Ability to
exhibit sound and accurate judgment. Ability to demonstrate
attention to detail. The hiring rate for this position is $19.96-
$22.46 plus eligibility for an annual performance bonus. Final
offer amounts are determined by multiple factors including but not
limited to specific and relevant experience, education,
credentials, geography, and subject matter expertise. PCI offers
full-time employees a competitive benefits package that includes
paid time off, health insurance coverage (including dental and
vision), flexible spending account, and 401(k). LI-DT1 Join us and
be part of building the bridge between life changing therapies and
patients. Let’s talk future Equal Employment Opportunity (EEO)
Statement: PCI Pharma Services is an Equal Opportunity/Affirmative
Action Employer. We do not unlawfully discriminate on the basis of
race, color, religion, age, sex, creed, national origin, ancestry,
citizenship status, marital or domestic or civil union status,
familial status, affectional or sexual orientation, gender identity
or expression, genetics, disability, military eligibility or
veteran status, or any other protected status. At PCI, Equity and
Inclusion are at the core of our company’s purpose: Together,
delivering life-changing therapies. We are committed to cultivating
an inclusive workplace by holding ourselves accountable to the
highest standards of understanding, fairness, respect, and equal
opportunity – at every level. We envision a PCI community where
everyone can belong and grow, and we strive to bring this vision to
reality by continuously and intentionally assessing our people
practices, policies and programs, marketing approach, and workplace
culture.
Keywords: PCI Pharma Services, Elmhurst , Distribution Services Administrator, Administration, Clerical , Rockford, Illinois