Senior Salesforce Marketing Cloud Administrator (Chicago or Omaha)

Company: Conagra Brands
Location: Elmhurst
Posted on: June 12, 2022

Job Description:

Job Summary The Senior Salesforce Marketing Cloud Administrator leads service delivery for the administration, development, and maturity of Conagra's Salesforce cloud platforms. - You will be responsible for improving processes and adoption using the platform. - You will work closely with functional leaders, business and technical solution architects, organizational units, and subject matter experts to identify, develop, and deploy new business processes. This combines responsibilities of a technical project manager, system administrator, and Salesforce analyst. The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of the Conagra Salesforce platform. - You will report into the Director of Information Technology. You Will: Ownership of Salesforce Sales, Marketing, and Service clouds technical service delivery; executes day-to-day configuration, secondary level support, maintenance, and improvement of the Salesforce platform Ownership of administrative functions and approach including monitoring, tuning, caching, reports and dashboards, workflows and other system integrations or data feeds supporting other core business processes Oversight of offshore incident management/production support team that has accountability for researching, debugging, monitoring and analysis of software and system problems or incidents Support offshore support team with escalated or critical incident resolution Ownership of regular internal system audits and preparation for patching and upgrades Work to establish robust processes to support administrative, development, and change management activities Assist product delivery scoping, delivery approach, and requirements gathering Partner with solution architects to design and implement integrated systems solutions to technical and business problems Models, recommends, and presents innovative solutions while collaborating with and guiding other IT employees Oversee efforts across the full systems development lifecycle including development of technical and system security specifications, configuration of applications and development, testing and implementation of computer programs Remain current on industry specific technologies and emerging trends Position Qualifications: Bachelor's Degree required in Computer Science, Information Technology, or other relevant degree with a high-level understanding of supply chain business processes 5+ years' experience in Information Technology or relevant experience Minimum five years of experience as a Salesforce administrator Strong understanding of Salesforce best practices and functionality Demonstrated success in design and implementation of Salesforce Marketing Cloud processes and technical solutions Build custom application using declarative functionality (Formula Fields, Flows, List Views, Dashboard, etc.) Working knowledge with Social Studio, Sprout Social, Communities and Digital Experience preferred Experience with Salesforce Customer Data Platform (CDP) or similar CDP platform a plus Experience with Salesforce a plus Datorama plus Proven ability to design and implement new processes that facilitate user adoption Understand and articulate complex requirements Data management abilities including design of integrations with other business systems and external technology vendors and suppliers Solid understanding of delivery methodology and lead teams in the implementation of the solution according to the architecture and design Previous experience working in an Agile environment preferred Documented experience and success implementing more than three large scale IT solutions Experience working with systems integrators, external vendors, and IT outsourcers Desire to mentor less experienced team members and develop their skills Salesforce Certifications: Admin (ADM201 and ADM211) certified required Salesforce Platform App Builder Certification preferred Salesforce Marketing Cloud Certification preferred Up to 10% travel Preference will be given to candidates who are legally authorized to work in the United States without requiring employer sponsorship either now or in the future Our Modern Workplace: Conagra's culture of collaboration enhances our ability to meet critical business goals, deliver value to customers and consumers and provide you with the flexibility you need to achieve a better work-life balance. We carefully consider each role and how often each team member needs to collaborate in-person. This position requires you work from our Omaha or Chicago office 2 days a week. #LI-SM1 #LI-Hybrid Our Benefits: We care about your total well-being and will support you with the following, subject to your location and role: Health: Medical, dental and vision insurance, company-paid life, accident and disability insurance Wealth: great pay, incentive opportunity, matching 401(k) and stock purchase plan Growth: online courses, virtual and classroom development experiences Balance: paid-time off, parental leave, flexible work-schedules (subject to your location and role) Our Company: Conagra Brands is one of -North America's -leading branded food companies. We have a rich heritage of making great food, and a team that's passionate about innovation and growth. Conagra offers choices for every occasion through iconic brands, such as Birds Eye -, -Marie Callender's -, Banquet -, Healthy Choice -, Slim Jim -, Reddi-wip -, and Vlasic -, and emerging brands, including Angie's - BOOMCHICKAPOP -, Duke's -, Earth Balance -, Gardein -, and Frontera -. We pride ourselves on having the most impactful, energized and inclusive culture in the food industry. For more information, visit - . Conagra Brands -is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. "---

Keywords: Conagra Brands, Elmhurst , Senior Salesforce Marketing Cloud Administrator (Chicago or Omaha), Advertising , Elmhurst, Illinois