Senior Salesforce Marketing Cloud Administrator (Chicago or Omaha)
Company: Conagra Brands
Location: Elmhurst
Posted on: June 12, 2022
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Job Description:
Job Summary The Senior Salesforce Marketing Cloud Administrator
leads service delivery for the administration, development, and
maturity of Conagra's Salesforce cloud platforms. - You will be
responsible for improving processes and adoption using the
platform. - You will work closely with functional leaders, business
and technical solution architects, organizational units, and
subject matter experts to identify, develop, and deploy new
business processes. This combines responsibilities of a technical
project manager, system administrator, and Salesforce analyst. The
Salesforce Administrator will be responsible for executing the
day-to-day configuration, support, maintenance, and improvement of
the Conagra Salesforce platform. - You will report into the
Director of Information Technology. You Will: Ownership of
Salesforce Sales, Marketing, and Service clouds technical service
delivery; executes day-to-day configuration, secondary level
support, maintenance, and improvement of the Salesforce platform
Ownership of administrative functions and approach including
monitoring, tuning, caching, reports and dashboards, workflows and
other system integrations or data feeds supporting other core
business processes Oversight of offshore incident
management/production support team that has accountability for
researching, debugging, monitoring and analysis of software and
system problems or incidents Support offshore support team with
escalated or critical incident resolution Ownership of regular
internal system audits and preparation for patching and upgrades
Work to establish robust processes to support administrative,
development, and change management activities Assist product
delivery scoping, delivery approach, and requirements gathering
Partner with solution architects to design and implement integrated
systems solutions to technical and business problems Models,
recommends, and presents innovative solutions while collaborating
with and guiding other IT employees Oversee efforts across the full
systems development lifecycle including development of technical
and system security specifications, configuration of applications
and development, testing and implementation of computer programs
Remain current on industry specific technologies and emerging
trends Position Qualifications: Bachelor's Degree required in
Computer Science, Information Technology, or other relevant degree
with a high-level understanding of supply chain business processes
5+ years' experience in Information Technology or relevant
experience Minimum five years of experience as a Salesforce
administrator Strong understanding of Salesforce best practices and
functionality Demonstrated success in design and implementation of
Salesforce Marketing Cloud processes and technical solutions Build
custom application using declarative functionality (Formula Fields,
Flows, List Views, Dashboard, etc.) Working knowledge with Social
Studio, Sprout Social, Communities and Digital Experience preferred
Experience with Salesforce Customer Data Platform (CDP) or similar
CDP platform a plus Experience with Salesforce a plus Datorama plus
Proven ability to design and implement new processes that
facilitate user adoption Understand and articulate complex
requirements Data management abilities including design of
integrations with other business systems and external technology
vendors and suppliers Solid understanding of delivery methodology
and lead teams in the implementation of the solution according to
the architecture and design Previous experience working in an Agile
environment preferred Documented experience and success
implementing more than three large scale IT solutions Experience
working with systems integrators, external vendors, and IT
outsourcers Desire to mentor less experienced team members and
develop their skills Salesforce Certifications: Admin (ADM201 and
ADM211) certified required Salesforce Platform App Builder
Certification preferred Salesforce Marketing Cloud Certification
preferred Up to 10% travel Preference will be given to candidates
who are legally authorized to work in the United States without
requiring employer sponsorship either now or in the future Our
Modern Workplace: Conagra's culture of collaboration enhances our
ability to meet critical business goals, deliver value to customers
and consumers and provide you with the flexibility you need to
achieve a better work-life balance. We carefully consider each role
and how often each team member needs to collaborate in-person. This
position requires you work from our Omaha or Chicago office 2 days
a week. #LI-SM1 #LI-Hybrid Our Benefits: We care about your total
well-being and will support you with the following, subject to your
location and role: Health: Medical, dental and vision insurance,
company-paid life, accident and disability insurance Wealth: great
pay, incentive opportunity, matching 401(k) and stock purchase plan
Growth: online courses, virtual and classroom development
experiences Balance: paid-time off, parental leave, flexible
work-schedules (subject to your location and role) Our Company:
Conagra Brands is one of -North America's -leading branded food
companies. We have a rich heritage of making great food, and a team
that's passionate about innovation and growth. Conagra offers
choices for every occasion through iconic brands, such as Birds Eye
-, -Marie Callender's -, Banquet -, Healthy Choice -, Slim Jim -,
Reddi-wip -, and Vlasic -, and emerging brands, including Angie's -
BOOMCHICKAPOP -, Duke's -, Earth Balance -, Gardein -, and Frontera
-. We pride ourselves on having the most impactful, energized and
inclusive culture in the food industry. For more information, visit
- . Conagra Brands -is an equal opportunity employer and considers
qualified applicants for employment without regard to sex, race,
color, religion, ethnic or national origin, gender, sexual
orientation, gender identity or expression, age, pregnancy, leave
status, disability, veteran status, genetic information and/or any
other characteristic or status protected by national, federal,
state or local law. "---
Keywords: Conagra Brands, Elmhurst , Senior Salesforce Marketing Cloud Administrator (Chicago or Omaha), Advertising , Elmhurst, Illinois
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