Parent and Community Engagement Specialist

Company: Metropolitan Family Services
Location: Chicago
Posted on: February 19, 2026

Job Description:

Job Description Job Description If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY ! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you! We are currently looking to fill a Parent and Community Engagement Specialist role at our Calumet Location in Chicago. SALARY: The average starting salary for this position will fall in the range of $42,000 and $47,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: Assist Out of School Coordinator in the service plan development of parent/family services. Review data collected to analyze parent/family needs. Plan and implement program(s) to support parent and family engagement. Maintain a detailed parent/family class schedule. Provide ongoing outreach to parents, families, and the community for parent/family activities with the Out-of-School-Time Program. Coordinate community outreach efforts, maintaining strong relationships with community stakeholders and partners. Collaborate with the Out of School Coordinator and community organizations to facilitate opportunities for parents and families related to their needs. Maintain accurate records of Parent/Family Activities and enter attendance on electronic database. Develop and maintain a Resource Library to assist families in need. Support the Out of School Coordinator in the planning of field trips that promote parent engagement. Attend agency meetings and trainings, Out of School Time Program meetings, and parent meetings at the school. Other duties as assigned. KNOWLEDGE, SKILLS, and ABILITIES: Strong interpersonal and communication skills. Bilingual English/Spanish preferred. Excellent administrative and organizational skills. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook). Ability to work well with people of diverse ethnic and socio-economic backgrounds. QUALIFICATIONS: High School degree required. 2 years of experience working with children and families required. ADDITIONAL REQUIREMENTS: Satisfactorily pass all relevant screenings and criminal background checks. TRANSPORTATION/TRAVEL REQUIREMENTS: Driving for work preferred with a personally owned vehicle. Travel between sites not required. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here ! Some highlights include: Medical Coverage, Dental Coverage, and Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered! Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you. MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment. This job description is not designed to cover nor contain a comprehensive, exhaustive listing of duties and responsibilities, and it is expected that employees understand there may be other duties assigned outside of the written language that appears here. Metropolitan Family Services reserves the right to amend, add, change, and/or remove responsibilities to meet business needs as necessary, at any time, with or without notice to employees.

Keywords: Metropolitan Family Services, Elmhurst , Parent and Community Engagement Specialist, Customer Service & Call Center , Chicago, Illinois