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Product Manager (IT) - 21-00299

Company: Infinity Consulting Solutions, Inc.
Location: Elmhurst
Posted on: February 18, 2021

Job Description:

Job DescriptionJob Duties * Uncover and understand customer needs and translate them into requirements.* Ability to work well with internal teams, including developers, engineers, architects, quality assurance, and operations. Ensure requirements are fully understood and that implementation plans match expectations.* Provide internal and customer training on how to use the product.* Answer incoming questions about the product and its capabilities.* Assess and address technical risks.* Understand and analyze data pipelines, algorithms, and automated systems.* Serve as a product evangelist and subject matter expert to the technical/developer community.* Coordinate beta tests.* Use database queries to analyze performance indicators, evaluate experiments, etc.* Define success criteria for testing and product acceptance.* Document business processes.* Participate as a liaison between the business user community and the IT Organization.Skill/Requirements* Bachelor's degree in Information Systems or related field; or equivalent combination of education, experience and training that provides the required knowledge and skills* Minimum 2 to 4 years of experience with enterprise systems in a role as a technical product manager/product manager.* Project Management Certification a plus.* Interviewing skills, to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information.* Listening skills, to understand what people say and to detect what they might be hesitant to say.* Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.* Facilitation skills, to lead requirements workshops.* Observational skills, to validate data obtained via other techniques and expose new areas of opportunity.* Writing skills, to communicate information effectively to customers.* Organizational skills, to work with the vast array of information gathered and analysis and to cope with rapidly changing information.* Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders.

Keywords: Infinity Consulting Solutions, Inc., Elmhurst , Product Manager (IT) - 21-00299, Executive , Elmhurst, Illinois

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