Warranty Director - Flexibility to work remote
Company: Jx Enterprises, Inc.
Posted on: May 14, 2022
Under the direction of the Director of Operations
Administration, the Warranty Director will develop and administer
the warranty program, provide oversight and development of the
Warranty Analysts and Warranty Field Specialists. They will also
create and implement policies and procedures as well as act as a
liaison for discrepancies with manufacturers.
Essential Duties and Responsibilities:
Provide oversight and development to the warranty team and the
processing of warranty claims for vendors
Develop, document and implement warranty processes and/or
Assist with manufacturer discrepancies
Responsible for working with operations team members to develop
knowledge and experience of warranty policies
Work with the Director of Operations Administration to maintain
warranty receivables aging as well as review of warranty financial
schedules to ensure maximum recovery is achieved
Analyze WIP, claim rejections, efficiencies and other warranty
related data to provide routine management reports
All other job duties as assigned
- Travel up to 25% to our dealer locations
An individual in this position must be able to successfully perform
the essential duties and responsibilities listed above. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions of this position. The above list
reflects the general details necessary to describe the principle
and essential functions of the position and shall not be construed
as the only duties that may be assigned for the position.
Ability to Multitask
Strong Attention to Detail
- Strong Written Communication skills
Associate or Bachelor's degree preferred
Minimum of 5 years Management Experience, overseeing 5 or more team
Previous experience as a Service Technician or leadership
experience in a service environment.
Excellent customer service skills, good communication and
multitasking skills are essential.
Intermediate computer skills in Google Applications and Microsoft.
Must possess demonstrated skills in computer generated business
Valid driver's license required
- Dependable and reliable attendance required.
JX Enterprises, Inc. is an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, or protected veteran status and
will not be discriminated against on the basis of disability.
Keywords: Jx Enterprises, Inc., Elmhurst , Warranty Director - Flexibility to work remote, Executive , Elmhurst, Illinois
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