Assistant Director, Alumni and Volunteer Experience

Company: The University Of Chicago
Location: Chicago
Posted on: May 9, 2025

Job Description:

Assistant Director, Alumni and Volunteer Experience page is loadedAssistant Director, Alumni and Volunteer ExperienceApply remote type Hybrid locations Chicago, IL time type Full time posted on Posted 2 Days Ago job requisition id JR30141DepartmentARD Intellectual Engagement
About the DepartmentAlumni Relations and Development (ARD) engages alumni (-220k), current students, parents and friends of the University through intellectual, professional and social activities on campus, around the world and online. ARD raises $600 Million annually to support faculty and researchers, practitioners and patients, and students and programs across the University. Our work supports priorities in every division, school, department, and institute.

Within the Office of Alumni Relations and Development, the Alumni and Volunteer Experience team oversees a diverse set of programs and initiatives designed to increase participation and engagement among alumni, parents, and friends of the University, with a focus on driving key University priorities. Under the direction of the Executive Director, Alumni and Volunteer Experience, this team is responsible for achieving ambitious participation, engagement, and fundraising goals within the College and broader University.
Job SummaryThe Assistant Director, Alumni and Volunteer Experience, is an integral part of a team dedicated to providing best-in-class intellectual engagement experiences to the UChicago alumni community as part of the University's alumni engagement strategy. The position is responsible for supporting a variety of programs including the alumni travel program and the Harper Lecture series, which are designed to engage the alumni community worldwide, increase participation, and advance the objectives of the UChicago alumni office, divisional alumni initiatives, and the broader University.

This role administers programs and fundraisers designed to engage the alumni community worldwide, increase participation, and advance the objectives of the Alumni Associations, the broader University and divisional alumni initiatives. Works with the Alumni Board of Governors or other divisional groups to create and implement guidelines to govern shared interest groups through receiving a moderate level of guidance and direction.Responsibilities

• Assists with the creation and execution of plans for intellectual engagement programming, with a focus on strengthening connections between alumni and the University; deepening alumni pride; and enhancing and expanding engagement opportunities for the global UChicago alumni community.
• Helps develop and strengthen key relationships with internal and external partners to create and execute best-in-class intellectual engagement programming.
• Serves as primary point of contact for the Alumni Travel Program, responding to all inquiries. Coordinates all alumni travel communications and promotions, including website, newsletter, and email communications.
• Helps manage external travel operator relationships, serving as primary point of contact.
• Participates in the planning, coordination, implementation, and evaluation of alumni travel programs.
• Tracks program expenses and income, reporting on and analyzing expenses and revenue.
• Manages all alumni travel reservation and insurance data and records with accuracy and attention to detail.
• Manages the coordination of invitation lists for intellectual engagement programs. Assesses trends and presents findings. Tracks survey data and analyzes results. Makes recommendations based on these analyses. Maintains accurate and detailed records, timelines, and process documents, and updates databases regularly.
• Provides white-glove customer service to all intellectual engagement program participants.
• Leverages a variety of resources to develop and maintain a deep understanding of University priorities and faculty research. Uses this knowledge to shape intellectual programming with a focus on increasing alumni awareness of, and fluency in, University priorities.
• Seeks opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions and with an eye towards broadly diversifying the advancement profession.
• Develops, plans, implements and maintains alumni programs and volunteer activities that connect students and alumni in any existing or new alumni clubs and formed committees.
• Establishes and maintains metrics of success and makes sure those are present in departmental strategic plans, goals setting, and the annual budget.
• Performs other related work as needed.
  Minimum QualificationsEducation:Minimum requirements include a college or university degree in related field.
  Work Experience:Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
  Certifications:---Preferred QualificationsEducation:
  • Advanced degree.Experience:
    • Minimum two years of professional work experience in event, meeting, or conference planning; development; alumni relations; or similar field.
    • Working with faculty and university leadership.Technical Skills or Knowledge:
      • Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including the University's donor relationship management system.
      • Proficient with Google workspace.
      • Proficient with Microsoft Office Suite.Preferred Competencies
        • Act with integrity, professionalism, and confidentiality.
        • Work collegially and collaboratively in a team setting.
        • Prioritize multiple projects and independently follow through with detail.
        • Self-motivated and take initiative.
        • Outstanding interpersonal and communications skills characterized by the ability to listen, speak, and write effectively.
        • Strong commitment to customer service.Working Conditions
          • This position has a hybrid work schedule which includes weekly in office presence.
          • Standard office environment.
          • Travel to campus and/or non-campus locations for University business.
          • Work evenings and weekends as needed .
          • This position is located in Hyde Park at 5235 South Harper Court.Application Documents
            • Resume/CV (required)
            • Cover Letter, addressed to Hiring Committee (preferred)
              When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.
              Job FamilyAlumni Relations & Development
              Role ImpactIndividual Contributor
              Scheduled Weekly Hours37.5
              Drug Test RequiredNo
              Health Screen RequiredNo
              Motor Vehicle Record Inquiry RequiredNo
              Pay Rate TypeSalary
              FLSA StatusExempt
              Pay Range$68,000.00 - $80,000.00The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.
              Benefits EligibleYesThe University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in theBenefits Guidebook .
              Posting StatementThe University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.All offers of employment are contingent upon a background check that includes a review of conviction history.A conviction does not automatically preclude University employment.Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu .Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.About UsThe University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where ideas are born that challenge and change the world.We empower individuals to challenge conventional thinking in pursuit of original ideas. Students in the College develop critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, students test their ideas with UChicago scholars, and become the next generation of leaders in academia, industry, nonprofits, and government.
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Keywords: The University Of Chicago, Elmhurst , Assistant Director, Alumni and Volunteer Experience, Executive , Chicago, Illinois