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Senior Downstream Marketing Manager, US Services - Medical Devices (Open to Remote)

Company: BAXTER
Location: Elmhurst
Posted on: June 17, 2022

Job Description:

This is where you save and sustain livesAt Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission.Senior Downstream Marketing Manager, US Services - Medical Devices (Open to Remote)Baxter InternationalDeerfield, IL (Flexible/Hybrid Schedule Available) OR Open to RemoteAbout Baxter Services:Baxter Services strives to deliver an unsurpassed/value-driven experience that makes Baxter an essential service solutions provider for our healthcare customers. Every day we are focused on providing quality service that enables our customers to focus on what matters most: patient care.We're early in our journey to become an integral part of Baxter's commercial strategy. This exciting new role is part of our evolution to become more commercially focused, by increasing brand loyalty/ overall value while continuing to meet ongoing customer needs. Joining Baxter Services will give you an opportunity to become a part of, and be a key influencer for, this strategic growth opportunity for the company, while also supporting our mission to save & sustain lives.Baxter Services in the US & Canada currently generates over $100M in annual revenue, with double-digit growth expectationsWhat You'll be Doing

  • Customer-facing leadership role that supports cross-portfolio sales opportunities/develops competitive service offerings for Baxter's key US accounts; key member Services' UCAN leadership team
  • Global Services partner to UCAN National Account Management and leadership teams
  • Partner with national Account Management teams- service expert/specialist for customer-facing meetings with key accounts
  • Full downstream opportunities: Pricing strategy, Commercial offerings, marketing collateral for value propositioning, etc.
  • Leverage customer/market data, to identify/design/align opportunities for cross-portfolio service programs to meet needs of key accounts
  • Partner with downstream marketing/customer operations teams to operationalize service programs, respond to RFPs, develop, and deliver customer-facing presentations, and support the service sales business needs of the US region
  • Grow service revenue by pairing the appropriate service solution to meet customer needs
  • Identify additional business opportunities and needs with existing or new accounts
  • As Services' needs grow, potential to own sales and downstream marketing for Global Services in the USWhat you'll Bring
    • Demonstrated experience/results:
      • Strategic selling, planning, and implementation of sales management processes for US customers
      • Engagement with large US National Accounts
      • Corporate relationship building in a matrix environment and stakeholder management
      • Problem solving supported by data-driven analysis
      • Developing/implementing new commercial approaches
      • Pivoting strategy/direction based on business needs and/or market conditions
      • Building client relations; anticipating/responding to customers' needs
      • Proactive information sharing within/across the organization; tailoring messaging to the audience
      • Mentor, coach, counsel, and provide feedback to direct and matrix/cross-functional teams
      • Change management experience - understanding needs, preparing & planning, assessing risk, communicating, implementing, and evaluating
      • Ability to travel up to 20%Required Education and Experience
        • Bachelors' Degree required; MBA preferred
        • 7+ years in Services' sales, marketing, or customer relationship management
        • 2+ years in a leadership role; progressive growth in scope or leadership
        • Extensive experience with client relations; ability to anticipate and respond to customers' needs appropriately
        • Expertise in utilizing a CRM platform for both campaigning and general account managementPreferred/Not Required
          • Project/process management
          • Services and/or Sales experience within an electro-mechanical device (Medical or other) and/or software companyWhat's in it for You:
            • Generous Paid Time Off & Paid Holidays
            • Flexible WFH opportunities
            • Dress for your day policy
            • Monthly Work/Life Balance Seminars
            • Medical, Dental, Disability and Life Insurance coverage immediately upon hire
            • Vision and other voluntary benefits and discounts
            • Retirement Savings - Choose from pre-tax and/or Roth after-tax savings; Baxter matches 3.5 percent on your first 4 percent of contributions and provides a non-matching contribution of 3 percent of eligible pay each year
            • Employee Stock Purchase Program - Purchase Baxter common stock each month at a 15 percent discount through payroll deductions with no brokerage fees
            • Paid Parental Leave
            • Family Supports - Daycare Priority Access, Discounts, Premium Access to Caregiving Database (SitterCity.com), Tutoring and Online learning support
            • Pre-Tax Commuter Benefits
            • Flexible Spending Accounts (FSAs) for Health and Dependent Care
            • Health Savings Accounts (HSAs)
            • Educational Assistance Program
            • BeWell@Baxter - Global health and wellness program with access to resources and benefits to help focus on staying well through education and prevention
            • Premium Access to Headspace, meditation, and mindfulness app
            • Employee Assistance Program for mental health, family, financial and legal supports
            • Business Resource Groups - Employee-run affinity groups that drive multi-cultural awareness and engagement at Baxter; provides a forum for employees to share knowledge, ideas, and personal experiences
            • Adoption Assistance Program
            • Additional benefits include discounts on: Motorcycle Insurance, wedding insurance, Identity theft protection, pet care plans, childcare, travel, Blackhawks tickets & moreThis position is open to all US workers, except for Colorado residents.#LI-NM1PThe successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.Equal Employment OpportunityBaxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

              EEO is the Law
              EEO is the law - Poster Supplement
              Pay Transparency PolicyReasonable Accommodations

              Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.Recruitment Fraud Notice

              Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.060834

Keywords: BAXTER, Elmhurst , Senior Downstream Marketing Manager, US Services - Medical Devices (Open to Remote), Healthcare , Elmhurst, Illinois

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