Nursing Support Asst Float Pool

Company: Edward-Elmhurst Health
Location: Elmhurst
Posted on: March 17, 2023

Job Description:

GENERAL SUMMARY: Under general supervision and according to established policies and procedures, provides support to inpatient units which may include but not limited to the following: answering and directing incoming calls, monitoring and ordering of supplies, submitting work orders, greeting and assisting patients, families and visitors, ensuring that necessary equipment (computers, phones, printers, copiers, label printers, etc.) are functioning properly, assisting in obtaining medical records, CDs and other information from other institutions, and other clerical/support duties as directed by unit leadership. Working with inpatient leaders and care coordination team, may assist in discharge process by making follow-up appointments for physician/clinic visits, preparing discharge information to skilled nursing/rehabilitation facilities, and follow-up phone calls as directed.
PRINCIPAL DUTIES AND RESPONSIBILITIES: (The following duties and responsibilities are all essential job functions, as defined by the ADA, except those that begin with the word "May.")

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  Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served. This includes knowledge of the physical and psychological needs of patients served and the ability to respond appropriately to those needs.
  
  
  
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  Receives, screens and directs telephone calls to the appropriate physicians, nurses and staff members. Responds to general inquiries concerning unit activities in accordance with established policies and procedures.
  
  
  
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  Performs related general duties such as monitoring and ordering supplies, submitting work orders, collating and assembling documents, accepting and delivering interdepartmental correspondence.
  
  
  
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  Greets patients, families and visitors and provides assistance as needed.
  
  
  
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  Prepares patient charts, new admission and discharge documentation, obtains medical records, CDs and other information from other institutions, and schedules follow-up appointments to physician offices and clinics.
  
  
  
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  Checks functioning of all unit equipment (computers, phones, printers, copier label printers, etc.) on a consistent and ongoing schedule as assigned by unit leadership.
  
  
  
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  Maintains copies of forms and educational materials on unit.
  
  
  
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  Monitors, orders and distributes supplies. Notifies unit leadership of any issues with supplies.
  
  
  
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  Maintains cleanliness of the nursing units to include nourishment/kitchen areas, family waiting/lounges, and staff lounge/areas.
  
  
  
  Nurse Support Assistant
  Location: Elmhurst Hospital 155 East Brush Hill Road Elmhurst, IL.
  Hours: Full Time Will work 72 hours in a two week pay-period. Days 6:30am-7:00pm Rotating weekends and holidays.
  Benefits: Yes
  KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  

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  Education, Experience and/or Skills Required:
  
  
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  High School Diploma or GED
  
  
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  Excellent customer service skills
  
  
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  Ability to multi-task and prioritize duties/tasks based on identified needs and guidelines
  
  
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  Excellent communication skills
  
  
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  Ability to maintain composure under stress and adapt to changing situations and requests
  
  
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  Education, Experience and/or Skills Preferred:
  
  
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  A minimum of one year of previous hospital experience
  
  
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  Associates Degree
  
  

Keywords: Edward-Elmhurst Health, Elmhurst , Nursing Support Asst Float Pool, Healthcare , Elmhurst, Illinois