Retail Ambassador - Oakbrook Shopping Center, IL
Posted on: May 13, 2022
Oakbrook, IL - Retail Team - Reports to the Oakbrook Shopping
Center Store Leader
Who is Allbirds?
At Allbirds, we're on a mission to prove that comfort, good design
and sustainability don't have to be mutually exclusive. We are
dedicated to making the most sustainable footwear we can using
premium natural materials, designed for the to and fro of everyday
life. Our commitment to making better shoes in a better way is
fueled by a belief that the shoe industry needs to focus less on
flash and more on thoughtfulness. With funding from the leading
venture capitalists in consumer products, and the founding CEOs of
some of the greatest e-commerce businesses in recent history, our
desire to shake up the footwear industry is off to a great start.
In fact, TIME already called our first shoe, the Wool Runners, the
most comfortable in the world, and there is much more to come.
Where do we need help?
We've sold a million shoes, launched three groundbreaking
materials, and changed how people think about comfort, design, and
retail. Now we're taking the Allbirds in-store experience across
the country and are looking for passionate retail ambassadors to
execute on that mission.
Who are we looking for?
The Retail Ambassador's core purpose is to deliver an exceptional
customer experience through quality, personalized engagement.
Retail ambassadors contribute to Allbirds's culture by being
team-oriented, accountable, and focused on continuous learning.
What does the job entail?
Delivering and executing on three primary focus areas: Customer
Experience, Daily Operations, and Teamwork.
Provide all customers with a high quality and personalized in-store
Meet the standards set forth in our Retail Woolbook and Customer
Journey even when serving multiple people and multi-tasking.
Strive to be a product-knowledge expert who can communicate
passionately about our brand and products.
Build strong relationships with customers.
Actively contribute to the store's sales and NPS goals.
Maintain store appearance, cleanliness, and organization.
Operate our point-of-sale system once trained.
Execute on inventory and merchandising duties.
Perform daily operational tasks as delegated by the store
Commit to learning by asking questions and actively seeking to grow
and develop new skills.
Be reliable and punctual.
Work collaboratively to achieve shared goals.
Practice respectful, honest, and effective communication.
Cultivate a positive attitude and support your teammates.
What might describe you:
Retail and/or customer service experience is preferred
Available to work weekends
Connection to Allbirds's mission, vision, and products
Good communication and interpersonal skills
Desire to learn and grow
Reliable and punctual
Able to comfortably lift 30 lbs on a regular basis and stand for
95% of the work day
What do we offer?
Competitive hourly rate
Mental Health and Financial Wellness Benefits
401k employer match
50% Discount on Allbirds Products
Employee Stock Purchase Program
Please apply with your resume and cover letter. We're excited to
hear from you!
Allbirds is an equal opportunity employer and makes employment
decisions on the basis of merit. Allbirds policy prohibits unlawful
discrimination based on race, color, religious creed, sex, gender
identity, marital or veteran status, age, national origin,
ancestry, citizenship, physical or mental disability, medical
condition, genetic information or characteristics (or those of a
family member), sexual orientation, pregnancy, or any other
consideration made unlawful by federal, state, or local laws. It
also prohibits discrimination based on a perception that anyone has
any of those characteristics, or is associated with a person who
has or is perceived as having any of those characteristics. All
such discrimination is unlawful.
Keywords: Allbirds, Elmhurst , Retail Ambassador - Oakbrook Shopping Center, IL, Hospitality & Tourism , Elmhurst, Illinois
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