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Information Technology Support Specialist

Company: The Salem Group
Location: Elmhurst
Posted on: February 16, 2021

Job Description:

IT Support Specialist (Onsite / 9am-6pm Monday-Friday)***This is an entry level position and they will provide mentorship/training on the job
***Excellent position for someone looking to kickstart their career in IT (most of the people that start in this position get promoted into other IT areas such as Network Administration, Security and Managerial roles
Responsibilities:

  • Providing IT assistance to staff and customers.
  • Training end-users on hardware functionality and software programs.
  • Resolving logged errors in a timely manner.
  • Monitoring hardware, software, and system performance metrics.
  • Updating computer software. as well as upgrading hardware and systems.
  • Maintaining databases and ensuring system security.
  • Documenting processes and performing diagnostic tests.
  • Keeping track of technological advancements and trends in IT support.
    Requirements:
    • Knowledge or exposure to computer hardware, software, and networks.
    • Ability to keep up with technical innovation and trends in IT support.
    • Exceptional interpersonal and communication skills.
    • Able to handle multiple tasks at once
    • Detail oriented
    • Someone whom is eager to learn new things and not afraid to ask questions

Keywords: The Salem Group, Elmhurst , Information Technology Support Specialist, IT / Software / Systems , Elmhurst, Illinois

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