Freight Operations Coordinator

Company: Quad
Location: Waterford
Posted on: March 17, 2026

Job Description:

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way. Quad Franklin is seeking a Freight Operations Coordinator. Job responsibilities include Effectively monitor and coordinate the flow of product, information, and/or shipments to ensure production and client needs are met. This includes monitoring of schedules and shipments, preparing documentation and labels, investigating shortages/discrepancies, and communicating necessary information to internal and external customers. This is accomplished through use of professional effective communication, organizational skills and use of Powered & Industrial Equipment, mobile and desktop PCs and scanning equipment. KEY RESPONSIBILITIES In order of importance · Accurately monitor and coordinate production schedules and inventory to ensure all product is available when needed for interplant or outbound shipment · Investigate any over & under consumption and help resolve any production discrepancies and document results · Communicate with internal departments and external customers (Vendors typically include logistics companies) to coordinate proper documentation needed for all department receipts and shipments · All other duties as assigned; may include, schedule delivery and shipment appointments, route product to loads, entering order requests for miscellaneous shipments and accurately prepare verifying various departmental documents and material handling. · Actively participate and follow all Safety and Lean regulations, policies and initiatives. JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: High School Diploma or General Education Degree Experience: Minimum of 5 years of similar experience preferred Certificates, Licenses, Registrations: Quad Powered Industrial Vehicle Certification (Forklift and Clamp Truck) Knowledge, Skills & Abilities: Strong organizational and problem solving skills Demonstrated ability to work independently without close supervision Ability to effectively and professional communicate both verbally and written. Proficient knowledge of departmental programs, applications and computer operating systems Ability to work effectively with co-workers and all other internal/external contacts to promote teamwork Proficient knowledge and ability to use desktop and mobile PCs Ability to work Quad assigned work schedule including rotation shifts, day, night, weekends and overtime as needed We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace

Keywords: Quad, Elmhurst , Freight Operations Coordinator, Logistics, Transportation & Drivers , Waterford, Illinois