Merchandise Operations Leader
Company: Petco Animal Supplies, Inc.
Location: Elmhurst
Posted on: May 11, 2022
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Job Description:
Come work at a place where innovation and teamwork come together
to support the most exciting missions in the world!Responsible for
assisting the Store Leader in achieving the store's budgeted sales
and profit goals. Ensure that all merchandise is accurately
received, priced, stocked and backroom is maintained per OSE
standards.Essential Job Functions:- Ensures 100% pricing accuracy,
including verifying all pricing labels are up and are accurate with
regard to correct price and current offer date.- Facilitates the
unloading and stocking of merchandise according to operational
guidelines and OSE standards.- Ensures that the store is well
stocked and inventory counts are accurate.- In partnership with
Store Leader, ensures staffing levels are appropriate for receiving
and processing stock.- Ensures that the backroom and equipment is
organized and clean per OSE standards.- Prioritizes merchandise
moving to sales floor and areas to be stocked, including POG and
end cap sets- Perform routine housekeeping tasks to maintain the
stores appearance and meet OSE standards.- Ensures highest
productivity levels are achieved for receiving, processing and
stocking.- Trains and develops partners on proper receiving,
processing and stocking procedures, WMR and food rotation practices
according to Petco standards.- Performs all aspects of
point-of-sale service, e.g. cash sales, credit and check sales,
returns and exchanges. Performs the daily balance of cash drawer as
necessary.- Completes cash register transactions as well as guest
carry-out service consisting of merchandise weighing up to but not
exceeding 50 pounds per trip.- Abides by and enforces all company
policies and procedures, including but not limited to those
designed to minimize shrink.- Adhere to and promote established
safety procedures.- Ensures the facilitation and accuracy/integrity
of the Blue Dot program.- Ensure that unforgivable items are in
stock at all times.- Directly supervises the Merchandise Operations
Specialists. Leads and coaches all store partners in providing
great guest service and performing their assigned task with the
objective of achieving budgeted sales.- Ensures RTV and Hazardous
Waste processed are managed per Petco policy.- Communicate all
situations and/or conditions that affect the store to the Guest
Experience Leader and/or Store Leader (e.g. guest complaints, item
requests, inadequate inventory levels).- Perform all special or
other projects as assigned and assume responsibility as Leader on
Duty (LOD) as needed. LODKey Accountabilities:- Provide quick and
courteous service to all guests by utilizing the GUEST Model
throughout the store.- Ensure OSE standards are maintained
throughout the store.- Ensure that the store is opened and / or
closed in accordance with established P&Ps.- Provide training
and coaching in GUEST and product knowledge to store partners.- In
partnership with the Store Leader and/or Guest Experience Leader
ensure proper store scheduling is being maintained to ensure guest
service during peak hours.- Adhere to and promote established
safety procedures.- Assist the Guest Experience Leader and/or Store
Leader in planning out location changes needed to the grid and ad
planner to maximize sales.Supervisory Responsibility:Directly
supervise the Merchandise Operations Specialist. Complete
performance evaluations for partners.Work Environment:The majority
of job duties are conducted indoors, although merchandise
receiving, merchandise carry-outs, or stock balancing will require
leaving the store briefly. Must be able to lift 50 lbs and pull
2000 lbs utilizing material handling equipment. Improper use of
safety equipment and/or not following proper lifting techniques may
pose of risk of injury to customers, pets, and store partners.Petco
Animal Supplies, Inc. is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, age, protected
veteran status, or any other protected classification.
Keywords: Petco Animal Supplies, Inc., Elmhurst , Merchandise Operations Leader, Other , Elmhurst, Illinois
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