Express Assessment/Rapid Repair Shop Foreman
Company: TransChicago Truck Group
Location: Elmhurst
Posted on: June 16, 2022
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Job Description:
Title: Express Assessment/Rapid Repair Shop Foreman Department:
Service Position Summary: The Rapid Repair Shop Foreman optimizes
and directs service work on commercial trucks and equipment for the
dealership service department. Essential Functions &
Responsibilities: Organizes and dispatches repair orders to
assigned technician team for the Express Assessment and Rapid
Repair process. Implements strategies that optimize workflow and
operational efficiency to meet desired throughput goals.
Communicates repair plans to Shop Service Advisor/Service Advisor
Team throughout shift. Collaborates with night shift Foreman, Shop
Leadmen and Shop Service Advisor on status and repair schedule.
Collaborates with main shop Foreman on repairs that require
advanced diagnostics. Manages repair comeback logs to ensure
quality of work standards are met. Collaborates with warranty
administration team to ensure technicians are following warranty
best practices that will ensure optimized recovery goals. Accounts
for all repair order documents and information; ensures that none
are missing at completion of repair. Collaborates with parts
procurement team to ensure parts for Rapid Repair team have been
ordered utilizing the most efficient methods Required Knowledge,
Skills & Abilities: Customer service focused. Ability to be
flexible in a fast paced environment. Embraces change. Able to
train and develop others. Superior organizational skills. Education
and/or required experience: High School Diploma. 1-3 years
experience in automotive or service industry. Customer service
experience. We are an Equal Opportunity Employer and do not
discriminate against any employee or applicant for employment
because of race, color, sex, age, national origin, religion, sexual
orientation, gender identity, status as a veteran, and basis of
disability or any other federal, state, or local protected
class.
Keywords: TransChicago Truck Group, Elmhurst , Express Assessment/Rapid Repair Shop Foreman, Other , Elmhurst, Illinois
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