Ice Rink Attendant

Company: YMCA of Metropolitan Chicago
Location: Elmhurst
Posted on: November 20, 2023

Job Description:

Description The YMCA of Metropolitan Chicago is an evolving global model of social enterprise and innovation. Joy is rooted in what we do and how we do it. This model architects culturally relevant, shared experiences, breaking barriers, and fostering connections among generations and diverse communities, through physical and digital avenues. The entire organization remains focused on helping human beings find their value and share it with the world.
The YMCA of Metropolitan Chicago is committed to strengthening community by connecting all people to their potential, purpose, and each other.
Pay starts at $15.86 per hour
The Ice Rink Attendant is a key member of the Ice Rink Team responsible for monitoring the ice rink and providing assistance and protection to users of the facility as outlined under the standards of the YMCA. This includes providing a high level of customer service at all times and ensuring a safe, welcoming environment that ensures the physical and emotional well-being of members and guests.
Scope of Responsibilities:

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• Provides a high-level of customer service to members, program participants and guests at all times. This includes greeting and monitoring skaters entering and exiting the rink and providing skates as necessary.
  
• Supervises and guards the ice rink and facility and ensures participants adhere to all YMCA guidelines and procedures.
  
• Examines injured persons and administers first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
  
• Contacts emergency medical personal in case of serious injury.
  
• Attends all in-service trainings and staff meetings as scheduled by supervisor or center leadership team.
  
• Supports the mission and vision as assigned.
  
  Child Abuse Prevention - Supports the YMCA's commitment to child abuse prevention by:
  
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  • Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
    
  • Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
    
  • Reporting any suspicious behavior and violation of policy and procedures to your supervisor
    
  • Completing all child abuse prevention training as required
    
    Requirements:
    
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    • Some experience in ice skating
      
    • Commitment to, and a passion for, the YMCA of Metro Chicago's mission
      
    • Customer service orientation, with the ability to effectively communicate on a regular basis with internal/external customers, build relationships, manage customer expectations and take responsibility for a high level of service.
      
    • Must be physically and mentally able to respond to emergencies and administer CPR and First Aid effectively.
      
    • Evidence of YMCA Team competencies in prior experience or practice
      
    • Ability to meet physical requirements based on job description; The YMCA will accommodate reasonable accommodations for persons with disability.
      Qualifications
      Behaviors Team Player - Works well as a member of a group
      Enthusiastic - Shows intense and eager enjoyment and interest
      Motivations Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
      Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
      Self-Starter - Inspired to perform without outside help

Keywords: YMCA of Metropolitan Chicago, Elmhurst , Ice Rink Attendant, Other , Elmhurst, Illinois