Desktop Support Technician

Company: Nassco Inc
Location: New Berlin
Posted on: May 29, 2025

Job Description:

Join Our Team as a Technical Support Technician!Be the go-to expert, tackling technical challenges head-on and keeping things running smoothly across our team. From troubleshooting hardware issues and resolving software glitches to ensuring seamless network access, you'll play a key role in providing top-notch support and optimizing our IT operations. This is a hands-on, dynamic position with plenty of opportunities to take on exciting projects and stay engaged with a wide variety of tasks. With 5 locations and over 170 associates relying on your expertise, you'll be the trusted IT resource everyone turns to. If you're ready to make an impact and be the go-to person for all things IT, this is the role for you!Key Responsibilities:Provide expert technical support, addressing day-to-day issues for end-users.Efficiently manage and resolve user requests, incidents, and technical inquiries.Assist with system updates and network maintenance to keep everything running smoothly.Diagnose and troubleshoot technical problems, escalating issues when needed to ensure timely resolution.Maintain clear and accurate records, contributing to ongoing improvement efforts.PId812a03566e9-25660-37744704

Keywords: Nassco Inc, Elmhurst , Desktop Support Technician, Professions , New Berlin, Illinois