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Sales Representative - Logistics

Company: Air Express
Location: Elmhurst
Posted on: November 19, 2022

Job Description:

*Job Overview: *The Logistics Specialist establishes and maintains quality relationships with customers and shippers, while adding new qualified accounts. They find solutions to our customers' problems through teamwork and collaboration with the carrier services team. Once they have quoted and won business, the Specialist will then oversee the shipment to completion all while updating and communicating back to the customer when necessary.

*Responsibilities and Duties: *

* Develop and maintain relationships with customers and clients through open and interactive communication
* Import/Export Processing - work with carriers, customs brokers, and freight forwarders to ensure accurate and timely filing of export shipments
* Make outbound phone calls to solicit freight from current and potential customers
* Assess new freight forwarders and brokers to align with the business needs.
* Coordinate, quote and prepare shipping documents. Monitor shipments from pickup to delivery.
* Manage multiple customer accounts
* Resolve customer questions and provide solutions related to shipments
* Maintain customer databases - TMS (Revenova and Cargowise) & CRM (Hubspot)
* Educate clients on export regulations, industry news and country specific shipping requirements
* Operate with a willingness to learn and expand upon your knowledge and experience
* Consistently and proactively look for ways to improve processes and operations
* Participate in the on-call rotation
* Other duties assigned

*Qualifications: *

* Excellent written and verbal communications skills
* Detail oriented with strong organizational skills
* Ability to negotiate and successfully and professionally resolve conflicts
* Creativity and outside-of-the box thinking to solve problems
* Task management and prioritization; proven ability to thrive in a fast-paced environment
* Team player who is also self-motivated
* Proficiency in general office computer skills: email, Internet, Excel, Word
* Transportation or logistics experience: preferably 1-3 years in International, Air, Ocean, Import/Export Operations
* Prior customer-facing experience in either customer support or sales

Job Type: Full-time

Pay: $40,000.00 - $70,000.00 per year

Job Type: Full-time

Pay: $40,000.00 - $70,000.00 per year

Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
Schedule:
* 8 hour shift
Supplemental pay types:
* Bonus pay
* Commission pay

Experience:
* Logistics: 1 year (Preferred)
* International Freight Forwarding: 1 year (Preferred)
* B2B Sales: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Air Express, Elmhurst , Sales Representative - Logistics, Sales , Elmhurst, Illinois

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